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November 16, 2020

Agent Insights Ep 65: Two-factor Authentication

What's up everyone! Today, I bring to you the next issue of Agent Insights! Since there was a recent data breach as explained in a previous announcement, I thought it'd be fitting to talk about account security.

Having a strong password isn't the only way you can secure your accounts. Though, having a strong password is still very, very important. You can read more about strong passwords in our previous agent insights here. The method that I'm going to talk about in this agent insights can be used on top of a strong password to add another layer of security on top of it. This method is known as two-factor authentication, or 2fa for short.

2fa can be enabled on many online platforms like Google, and even Discord. Unfortunately, Animal Jam doesn't have the feature (yet, as of writing this post). So, if you have other online accounts aside from AJ, I strongly recommend you to go check if there is an option for 2fa, and enable it if there is.

So, what is 2fa? It essentially is an additional step that people have to do before they can enter their accounts. To set it up, you'd need an authenticator app. One example of such an app is Google Authenticator. What it does is that it generates a six-digit code that refreshes itself periodically. One set of six digits corresponds to one account.

During the setup phase, you must link your account to the authenticator app. Most apps should have the function to use a generated code to link accounts. After logging onto your account and clicking 2fa, there should be instructions to follow. Just follow the steps, and you would be able to enable 2fa for your account.

After 2fa is set up for your account, you need to refer to the app to logon to your account. After keying in your username and password, you would be redirected to another screen. You'd have to key in the six-digit code from your authenticator app that corresponds to your account before it refreshes itself. You can only access your account after you key in a code that exactly matches that in the authenticator app at that point in time.

Since the breach, AJ CEO Clarke Stacey stated that they will be improving their security over time. The whole video may be watched here, with the announcement of new security measures around the 6 minute mark.  I sure hope that 2fa is among these new measures that AJHQ will be using!

With that, I've come to the end of this post. Once again, I'd like to emphazise the importance of 2fa. I also encourage all of you to check through your other online accounts to see if they do allow it, and enable it if they do.

That's all from me today. Stay safe and jam on!

-Dew

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